Contact: how to reach me, and how to report a wrong figure

There's one way to reach Owed at Work: email, at hello@owedatwork.com. There's no contact form, no chat and no newsletter, and this site collects nothing about you. Reports of a wrong figure go to the top of the pile, ahead of everything else.

Updated September 6, 2026 · Figures verified against the statutes of each jurisdiction · see all figures and their sources

If a figure here looks wrong, tell me

This is the most useful reason to write, and I want it to be easy. If you think a figure, a date, a percentage or a section reference is wrong, say so. You don't have to be sure, you don't have to work in the field, and you don't have to know what the right answer is. "This doesn't match what my employer paid me" is enough to start.

What to send

The more of this you include, the faster it gets sorted out. Only the first one really matters:

The address of the page. Copy it from your browser's address bar.
The exact sentence or figure. Paste the text. On a long page, "the number in the second section" is hard to find; the pasted sentence is instant.
What you think is wrong, and why. If you know the right figure, say so.
The source that contradicts it, if you have one. A link to the Act or the regulation is plenty. A letter or a decision you've received from an employment standards office also works: if an official document doesn't match this site, this site is what gets corrected.

Put Wrong figure in the subject line so it stands out in the inbox.

What happens next, step by step

It gets checked against the primary source. Not against another website, and not against what I remember: against the official text of the Act or regulation, or the official table, whichever sets the figure. It's the same procedure that verified the figure the first time, and it's set out in the methodology.
If the error is real, the data file is corrected. That file is the only place the figure lives, so the fix lands on every page, every table and every calculator that uses it, not just the page where you saw it.
The change is dated in the change log and shows up in official figures. Corrections here are never made in silence.
The site is rebuilt and republished, and the review dates on the affected pages move.
You get a reply either way. If the figure turns out to be right, I'll tell you which source I checked and link it, so you can see it yourself. That case is useful too: a correct figure that gets misread is usually a badly written explanation, and then the explanation is what gets fixed.

Most replies go out within a few days. If your message lands while an amendment is fresh and the check needs more digging, it takes longer, and I'll say so rather than leaving you with nothing.

Other reasons to write

A question about how a tool works, or where a number comes from: Go ahead. I can tell you which section a figure comes from and how the calculator uses it.
Suggesting a topic: Welcome. A question you couldn't find answered properly anywhere is exactly the raw material for a new page.
Press, reuse of the content, or using the data file: Same address. The licence for the figures and the conditions for reusing the content are in the terms, and the data file itself is described in the methodology.
Privacy: Same address. What happens to an email you send, and how long it's kept, is in the privacy policy.

What not to send me

Please keep your personal information to yourself. To report a wrong figure I don't need to know who you are, where you worked or what you earned.

Specifically, don't send your social insurance number (SIN), your record of employment, your pay stubs, your T4, your banking information, anything about your health or a doctor's note, or the full text of your employment contract or severance offer. I don't need any of it, I have no secure way to handle it, and I don't want it sitting in an inbox. If you want to describe a situation, describe it in general terms and leave the documents out.

What I can't do, before you write

I can't advise you on your own case. I'm not a lawyer or a paralegal, I hold no Canadian legal qualification, and there's no professional behind this site who does. The whole story is in about.

In practice that means if you write to me with your situation, I can't tell you whether your dismissal was lawful, whether the offer in front of you is fair, whether to sign a release, how much you'd get at common law, or whether your EI claim will be approved. Not because I'd rather not, but because doing it would be exactly what this site says it doesn't do. What I can do is point you to the page that covers your jurisdiction and to the section of the Act that governs the question.

For your own case, these are the right people. An employment lawyer, if there's a release to sign or a common law claim in play; some offer a free first consultation. The employment standards office of your province or territory, or the federal Labour Program if you're federally regulated, which answers questions about the statutory minimums and takes complaints for free. And Service Canada for anything about an EI claim.

Who you're writing to

Owed at Work is run by one person: Sergio, its editor. The address hello@owedatwork.com is forwarded to a personal mailbox. Nothing you send is published, shared or used for anything except answering you and, where it applies, correcting the site. The full details of who operates the site are in the privacy policy and the terms.